Restart twice. Visit www. Open Outlook once, dismiss the setup wizard, activate it, then close Outlook. Restart, then revisit www. Your should be told that all programs are valid. Keep searching for and installing updates until it reports there are no more. When Outlook is fully updated, open it up and then follow the MS KB instructions for bringing your data and settings into the new installation. Tuesday, September 22, PM. Carey Frisch. Thanks Carey, Here is the Office report.
I can see a windows product key, but not an office key. Office: Diagnostic Report 1. Tuesday, September 22, AM. The software license is for a Volume License and has been reported to Microsoft, by the original owner, as having been lost, stolen or misused. As a result, the product key has been blocked from further use. Thanks Inbay. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :.
Cancel Submit. Daniel Jackson. Your Microsoft account takes the place of your Office product key for many tasks, such as activating Office and reinstalling Office.
Check the sections below to find out if you need an Office product key and what to do with your key if you have one. If you have a new, never used product key, go to www. Go to www. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Office. After you sign in, select your name in the upper right-hand corner, and then select Order History. Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key this doesn't actually install Office.
On the Hi. Let's get your Office page, follow the prompts to associate your product key with your Microsoft account and start the installation process. In the Sign in to set up Office screen, select I don't want to sign in or create an account it's a small link at the bottom of the window.
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Office Home. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card.
Instead, you can start a trial of Office Home, or buy Office. If you paid for an Office product to be included on your new Windows 10 PC, a digital product key is transmitted to your PC when you activate Windows You won't receive a printed product key.
Instead, you'll see a message similar to the following when you start Word or any Office app. If you bought an Office product key card, you might need to carefully scratch off a silver foil coating on the back of your product key card to reveal your product key.
If you damage the key while scratching off the foil coating, see I lost or damaged my product key. Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such as Project, Visio, Word, Excel, and Outlook. If an Office app prompts you to activate, sign in with your Microsoft account instead of a product key. Note: If you bought a new, unused Office product key card to renew an Office subscription or to buy your trial, you can enter that product key if Office prompts you for it.
You can also enter the product key at www. There are a few exceptions where you'll need to do something other than sign in. To locate your product key online, see Get your HUP product key. If you're using a volume license version of Office Professional Plus at work, you'll need to contact your admin for a product key. For help, see Renew Office for home. For help, see Activate Office. No, you don't. We can help if you forgot your Microsoft account or password.
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